Help

Support

For the True False Nine mobile app, operated by GRUMPYYOUNGMAN LTD.
Last updated: 26 July 2026 (v1.0)

Need a hand with True False Nine? Whether it's a bug, a question about your account, or feedback on the game, we're happy to hear from you.

Contact us

Email ellisbirch@grumpyyoungmanltd.co.uk and we'll get back to you. We aim to reply within a few working days.

Help us help you

For problems with the app, it speeds things up if your email includes:

• your username;
• whether you're using an iPhone/iPad or an Android device;
• the app version, if you know it;
• what happened, and the steps that led up to it.

Common questions

• Delete your account — see the account deletion page for the in-app route and the email route.
• Cancel a subscription — subscriptions are billed by the App Store or Google Play and must be cancelled through the store; the steps are on the account deletion page.
• Your data and privacy — see the Privacy Policy.
• Rules of the game — see the Terms of Service.